Dedicated, Professional, and Passionate!

At TDCSS, there are over 150 staff committed to providing essential community services for our community.

We are a charitable organization dedicated to providing services to individuals experiencing challenges with housing, independent living and substance use. We take a community-based, trauma-informed approach to supporting individuals and their families to realize their full potential as individuals and members of our community.

Our History

Terrace & District Community Services Society is a charity that began in 1970 as a Resource Board.  In January 1972, the committee polled the community in order to evaluate the effectiveness of existing services and project future needs.  A directory of services was compiled as follows:  Special Services to Children, the elderly, those with disabilities, health education, recreational service clubs, associations and churches. TDCSS was set up as a referral and information centre.

On March 1, 1974, the crisis line opened and on November 1, 1974, the charity began Meals-on-Wheels.  Also developed at that time was the Homemakers Service.

TDCSS has grown into a broad-spectrum essential services provider and charity for our community and region.  The charity provides a full range of services for adults with diverse abilities through its partnership with CLBC, a full range of services for children, youth, and families through its partnership with the MCFD, operates a Foundry site that provides health and wellness services for youth 12-24, anti-poverty and legal advocacy services through relationships with BC Housing and BC Law Foundation, and even low-income housing at its Cedars apartments.  TDCSS has also partnered with BC Housing to bring up to 42 new units of affordable Seniors Housing to Terrace in the coming years.

The charity has grown incredibly and now employs an executive management team to oversee the day-to-day operations of TDCSS.   The charity employs approximately 150-165 individuals in the various programs that are offered. TDCSS collaborates and supports other essential social service societies and charities in our community and region through active partnerships.

As you can see TDCSS has come a long way towards establishing itself as a vital, necessary organization in the community.

The charity operates under the direction of a volunteer Board of Directors.  The Board meets once a month and holds an Annual General Meeting in the fall of each year.  Our Board Members work very hard on behalf of the charity and the community at large.  New members are always welcome!

Want to become a member of TDCSS?

We are very glad to have you join our family!

Board of Directors

Amber Zanon

Amber Zanon

Chair

Pat Toomey

Pat Toomey

Vice Chair

Sally Ryan

Treasurer/Secretary

David Oatway

David Oatway

Director

John Crawford

Director

Kari Eisner

Kari Eisner

Board Member

Shelly Anderson

Executives & Managers

Michael McFetridge

Michael McFetridge

Executive Director

Brenda Rasko

Executive Assistant

Alisha Chawla

Alisha Chawla

Executive Assistant

Julie San Juan

Julie San Juan

Director, Finance

Gilles Sylvestre

Director, Information Technology Administration and Communications

Stacey Stevens

Stacey Stevens

Director, Operations

Deanna Cormano

Deanna Cormano

Associate Director, Home-Based Services

Andrea Cherchas

Andrea Cherchas

Associate Director, Specialized Services

Troy Peters

Troy Peters

Associate Director, Support Services

Membership Application

Welcome! To join as a member, please fill out the form below.

Amber Zanon

Amber Zanon

Chair

I moved to Terrace in 2007 and have since fallen in love with this community and its surrounding natural beauty. I’m known for being ‘way too busy’ with volunteer activities, educational pursuits, and activities ranging from mountain biking to choral singing.

I’ve been in the property management/development business for most of my career. I hope this experience lends itself well to the many important projects undertaken at TDCSS as they expand and deepen their support to Terrace residents. I graduated with a Bachelor of Commerce in 2016 from Royal Roads University, received my Professional Instructor Diploma in 2021, and hope to begin a master’s program in 2022.

I’m proud and honoured to serve as chair of the board for TDCSS.

Pat Toomey

Pat Toomey

Vice Chair

I was born in Saskatoon and attended the University of Saskatchewan where I obtained my BEd specializing in Special Education.

I moved to Terrace in 1987 and started work at Terrace and District Community Services in 1988 in the Choices Program (as it was called then) currently TDCSS Community Living Services.  During my tenure, I had the opportunity to be a supervisor, a manager.  I set up a variety of services:  Home Share, Employment, Residential Supports and Community Support Services for individuals living in the community.

I worked at TDCSS until my retirement in 2015.

I have been on the Board of Directors since 2018.  TDCSS is committed to providing services to support people in need.  I am proud to be a part of this agency.

Sally Ryan

Treasurer/Secretary

I have been a resident of Terrace since 1978.  I enjoy working in and for the community.  I try to give back where and when I can.

I am currently employed by Community Futures 16/37, but retirement is looming on the horizon.

David Oatway

David Oatway

Director

David moved to Terrace in 1990 to take up a position with Pacific Northern Gas as an Engineer. David retired from PNG after a successful 26 year career.

David put down roots in Terrace and is staying in this jewel of the northwest.

David hopes to benefit TDCSS and the community it serves with his skills and knowledge.

John Crawford

Director

Originally from Chatham Ontario, John moved west to BC in the late 1970’s to begin his career in radio broadcasting.

In 1990, John, his wife and their three children arrived in Terrace, where John joined the news team at CFTK radio and TV.

For 30 years, he was the morning news voice at CFTK’s group of radio stations across northwest BC, retiring as News Director in the fall of 2020.

A proud Rotarian, John is now excited to be part of the TDCSS board of directors as it continues its vital services to the community.

Kari Eisner

Kari Eisner

I was born and raised in Terrace and actually worked for TDCSS shortly after graduating from high school. Currently, I work at CMTN as an Instructor. I have been there for a number of years and teach an employment program for students with diversabilities. I have a Bachelor of Social Work from UNBC and my Professional Instructor Diploma from VCC.   

By joining the board at TDCSS, I hope to learn more about the services TDCSS provides as well as the community in general. I look forward to meeting more people and discovering how I can give back to this wonderful community I call home.   

In my spare time I like to spend time with my family, hike, camp, curl, and garden. 

Shelly Anderson