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Serving People & Communities in the Northwest

TDCSS offers a variety of specialized programs geared towards helping people in the Northwest.

 Office Hours

 Monday - Friday

8:30 am - 12:00 pm
1:00 pm - 4:30 pm

Location: #200-3219 Eby Street, Terrace BC, V8G 4R3

Phone: 250-635-3178



  • TDCSS began in 1970 as a Resource Board.
  • January 1972, the committee polled the community to evaluate the effectiveness of existing services and project future needs. A directory of services was compiled as follows: Special Services to children, elderly, and handicapped; health education; recreational service clubs; and associations and churches. TDCSS was set up as a referral and information centre.
  • On March 1, 1974, the Crisis Line opened and on November 1, 1974, the Society began Meals-On-Wheels and the Homemakers Service.
  • On June 6, 1974, TDCSS became incorporated

 Board of Directors

This Society operates under the direction of an elected volunteer Board of Directors. The Board meets once a month and holds an Annual General Meeting in the fall of each year. This Board works very hard on the behalf of the Society and the Community at large. New members are always welcome!

The Board of Directors can be accessed by: 

  •      emailing 
  •      phoning 250-635-3178 (leave a message)
  •      writing a letter to the address above.

Board meetings are open to the public.  Call 250-635-3178 to find out the time, date and location of the next board meeting.



Michael McFetridge, TDCSS Executive Director

Michael McFetridge moved to Terrace with his spouse in 2007 through his work in public service.  He is the father of two fantastic little boys and a husband to his lovely spouse of 13 years.   Michael grew up in Australia and Hong Kong before returning to Canada to attend university.

Michael comes to TDCSS with broad experience in public service having worked for the Ministry of Children and Family Development and also Community Living British Columbia.  Most recently he has been the Team Leader for the MCFD service streams of Resources, Guardianship, Children and Youth with Special Needs, and Youth Agreements.
His education includes Classical Studies at UBC, a bachelor of social work from Thompson University, and successful completion of the Executive Education certificate program from UBC’s Sauder School of Business.  He is currently completing his MBA specializing in Social Innovation.
Michael has also been involved in volunteering for and supporting Terrace’s early childhood education and childcare community through his work with the previous Terrace Campus Child Care Society.
He brings enthusiasm, passion, and humour to his work. Michael is personally and professionally committed to the lifelong work of helping the children, families, and individuals of our community.  He is also known for making a serious bowl of chilli.

Brenda Rasko is the Executive Administrative Assistant, Mark Doehler is the Finance Director and and Uli Hecker and Ruth Dunbar work as the Accounting/Payroll staff to oversee the day-to-day administration of TDCSS. Approximately 150 people work for TDCSS in the various programs that are offered.

Click on the link below to download an employment application.

Employment Application (pdf)


Want to become a member of TDCSS. Just open the link below and fill in the form. Mail or drop off the form with the appropriate memberships dues at:

#100 3219 Eby Street Terrace, BC  V8G 3K2

Membership Form (docx)

CARF accreditation 
CARF International is an independent, nonprofit organization that surveys and accredits health and human services providers worldwide. A service or program that is CARF accredited has passed an in-depth on-site review and has demonstrated substantial conformance to internationally recognized standards for quality. 

TDCSS has been accredited by CARF since 2003 and is currently accredited in the following Programs:

·         Community Youth Development - Children and Adolescents

·         Outpatient Treatment - Alcohol and Other Drugs/Addictions - Adults

·         Governance Standards Applied

·         Prevention - Alcohol and Other Drugs/Addictions - Adults

·         Employee Development Services

·         Host Family/Shared Living Services

·         Cluster Program

o   Community Housing

·         Community Living

o   Supported Living

o   Community Integration

·         Community Employment Services: Job Development

·         Community Employment Services: Employment Supports

·         Employee Development Services

·         Medeek Residence

o   Community Housing

·         Self Help/Residential Support Program

o   Community Integration

o   Supported Living

·         Tuck Residence

o   Community Housing

·         Crescentview Residence

o   Community Housing

·         Respite Home

o   Respite - Children and Adolescents

·         Graham Residence

o   Community Housing

·         Eby Residence

o   Community Housing

Our accreditation is a public commitment that we strive to:

  • Involve persons served and their families in their service planning.  
  • Respect individual cultural preferences.  
  • Be accountable to our funding sources, referral agencies, and the community at large. 
  • Address health and safety concerns, such as building safety and emergency preparedness. 
  • Maintain management practices that are efficient, cost-effective, and based on outcomes and consumer satisfaction. 


For more information about CARF International, the standards, or the survey process, visit



Becoming a Member of TDCSS (1) DOC (61 KB)
Bursary Application DOCX (66 KB)
Community Engagement Workshop DOCX (32 KB)
Complaint Satisfaction Form DOCX (27 KB)
Complaint/Satisfaction Form PDF (154 KB)
Employment Application PDF (138 KB)
Membership Form (1) DOCX (63 KB)
Newsletter September 2012 PDF (564 KB)
Organizational Chart 2012 (1) PDF (177 KB)
Organizational Chart 2012 PDF PDF (282 KB)
Organizational Chart 2015 PDF (263 KB)
TDCSS Code of Ethics (1) PDF (8 KB)
TDCSS Crisis Intervention Procedure DOCX (23 KB)
TDCSS Gala Event 2012 PUB (138 KB)
TDCSS Job Application PDF (532 KB)
TDCSS Volunteer Handbook DOC (159 KB)
Web Disclaimer PDF (8 KB)
Who Cares Report PDF (2 MB)

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